Monday, September 20, 2010

outsourcing: the irony of it all

? by LaChaBenn for LaChaBenn.com

Today the end of the United States "recession" was announced. The exact date is said to be sometime last summer though for millions of American's particularly those in the middle class there is no end in sight.NPR ran a story today on India's growing economy. More specially, India's need to tailor their professionals for the growing international economy.  
It is true, in fact, that India has seen the biggest boom in its country's independent history and it can very well thank America. The trend of job loss in America is almost identical to job growth in Bharat. 7even times out of ten, when you call customer service you are speaking to someone overseas, India are otherwise. In March 2004 The Economic Times reported "While the U.S. lost 234,000 IT jobs in 2003, for Indian techies 152,000 new jobs were created."  The trend without a doubt continues as 15 million American's continue to look for jobs, many who are qualified to sit at a desk and administer services such as  Technical Assistance, Customer Service or Consignee Services. But American companies find that you can pay Indians less, provided less benefits and job security. So instead of protecting the consumers that make it possible for companies to stay afloat, companies flock off shore drying its consumer pool of its lively hood.
The U.S Government has done little to stop off shore trends. Ohio announced a ban on outsource for its companies. As a part of  Obama's $818 million Stimulus program GE has agreed to fund $600 million  to return of  jobs from China to the U.S.




Mean while Hollywood  brings humor to the subject of outsourcing. This week ABC launches its new show "Outsourced," sitcom highlighting the everyday fun times at an India Call Center. Even Discover card has called attention to the issues of the inconvenience of an outsourced call center. Its ironic, the same disaster that has helped bring America to its knees, the same disaster we laugh at, is the same disaster that helps millions of "others" obtain their goals and dreams. Instead of laughing our asses all the way to the unemployment lines we should be boycotting companies who neglect American workers and celebrating those stay loyal to them. We should be more vocal and not lay down as our middle class shrinks, students graduate with high dept and zero job market, and money is hoarded into "national defense."
Or we can just sit on our couches and laugh about it...til the power gets cut due to lack of payment.

1 comment:

  1. boycott? sort of i guess. the problem is the american consumer. cheap products and services = outsourcing. the american dream is the driving force behind outsourcing if you think about it. those flat screens tvs aren't manufactured stateside. american consumers have to be willing to make some sacrifices. there's no getting around that.

    re: that GE $600mil...sounds sketch to me. how is that a long term fix? once that gov stimulus money runs out and the cost of doing business comes into play, GE is either going to have to hike up their prices or outsource once again (making the safe assumption that GE will not want to take a cut in profits).

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